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FREQUENTLY ASKED QUESTIONS

HEAToutdoors answers your questions!
To view the answers to some commonly asked questions simply click on the appropriate question below.

Have you got a question that hasn't been answered?
Email contact@heatoutdoors.co.nz to ask us and we will reply within 2 working days

 

  1. What types of fires do you build?       | back to top |

    "We     design, supply and install quality gas and wood outdoor fireplaces."



  2. What areas of New Zealand do you service?          | back to top |

    "Currently we have installers located in Auckland, Northland, Waikato, Wellington and Christchurch. That said, we don't want to exclude any part of the country so let us know where you live and HEAToutdoors will make it happen!"

  3. What will my fireplace be built on?          | back to top |

    "We build fireplaces on concrete pads. Foundations are not required."

  4. I would like my fireplace on my deck, is this possible?          | back to top |

    "Yes, but the deck needs to have been well built to standard and checked by an engineer. Contact us and we will help you to arrange this. "

  5. Do I need building consent for my outdoor fireplace?          | back to top |

    "For our modular fireplace and standard catalogue products building consent is not required. For custom designs you may need building consent. Contact us should you wish to discuss this further."

  6. Do I need gas certification for my fireplace?          | back to top |

    "Yes, you can organize the certification or we are happy to arrange it for you."
TO ORDER CALL 0800 696060 OR EMAIL contact@heatoutdoors.co.nz